We were hired by a large multinational company to find a witness to an industrial accident, but had only his name and a long-out-of-service telephone number.
With databases we found only one piece of information -- a recent address in a southern state which did not come up on Google Maps or in directory assistance. We telephoned the town’s tax collector who told us the address was a trailer park. The manager of the trailer park informed us the man had left the week before, but remembered where the man had been working in the town. Two more phone calls (to the man’s former employer and one of that company’s subcontractors) tracked down the man’s new workplace three states away.
We were able to get him on the phone the next day at his place of work. He gave us his new cell phone number (from a state in the Pacific Northwest), a number that did not appear on any database. He agreed to testify in our matter, and the client used his testimony to extract a highly favorable settlement.
For more information on how we assist litigators before, during and after litigation, please see our articles for InsideCounsel. "Locate the Right People Before You Start Litigation." Part Two: "3 Reasons Litigators Might Need Fact-Finding Help During a Trial."